Call Recording allows a business to automatically record all incoming phone calls. The recordings, which include both sides of the conversation, are emailed to your email address(es).
Benefits of Call Recording
- Use the recorded calls to track the performance of staff members.
- Retrieve recorded calls from your email in .wav format – compatible with most smartphones and tablets.
- Review phone calls to retrieve important information like a customer’s contact information. Tradespeople can use this feature when they are on the road and can’t write down important call information.
A Business Introduction is required when using Call Recording – all callers must be notified that the phone call will be recorded.