Call Recording

easyinbound telephone call recording for 1300 and 1800 numbers

Call Recording allows a business to automatically record all incoming phone calls. The recordings, which include both sides of the conversation, are emailed to your email address(es).

Benefits of Call Recording

  • Use the recorded calls to track the performance of staff members.
  • Retrieve recorded calls from your email in .wav format – compatible with most smartphones and tablets.
  • Review phone calls to retrieve important information like a customer’s contact information.  Tradespeople can use this feature when they are on the road and can’t write down important call information.

A Business Introduction is required when using Call Recording – all callers must be notified that the phone call will be recorded.