A Recorded Voice Announcement (RVA) is a recorded message that is played to an incoming caller; the call will then end. easyinbound clients can record and send us their own message for use as a Recorded Voice Announcement. An RVA is similar to a Voicemail, but it prevents the caller from leaving a message.
Benefits of Recorded Voice Announcements
Recorded Voice Announcements can be used for a number of reasons, including:
- Informing customers about a new telephone number.
- Listing store hours, directions or other information. This is particularly useful when used with and IVR menu; for example, “Press 3 for our opening hours and directions.”
- Announcing the winners of a contest.
- Sharing a message when an office is closed or it is after hours, but preventing the caller from leaving a voicemail.