easyinbound Live Call Answering service and Virtual Receptionist / Virtual Assistant services provide customers with a live person to speak to when staff members are unavailable. With one of the easyinbound Live Call Answering services and Virtual Receptionist / Virtual Assistant service options, callers are directed to a live person who can take a short message, provide information to callers (e.g. business hours, office address) or redirect calls to a staff member’s mobile phone.
Our Call Answering Service, Live Answering and Virtual Receptionist / Virtual Assistant operators are based in Australia and New Zealand and can answer your business phone calls 24/7/365.
Live Telephone Answering and Virtual Receptionist / Virtual Assistant services can be activated only when it’s needed, such as after office hours or when no staff members are available in the office to answer a call. Businesses that see many missed calls but few voicemail messages may benefit from Live Answering because it can encourage callers to leave a message with a live person.
Live Telephone Call Answering and Virtual Receptionist / Assistant can also be combined with other easyinbound products and services to provide a flexible and holistic solution to business communication needs. For example, only direct calls to the Live Answering service during particular hours of the day or days of the week.