Getting a 1300 Number from
easyinbound is… easy!

Step 1. Select your 1300 Number

1300 Number Monthly Fee: $10
Each easyinbound 1300 Number has a once-off setup fee of $25, and this setup fee does not change should you decide to purchase one of our stock numbers, transfer/port-in your existing number from another provider, or activate your new SmartNumber with us.

Step 2. Choose your OPTIONAL add-on Call Pack:

Choose where you would like to answer your calls
You can have as many easyinbound 1300 Numbers on your account as you like. All 1300 Numbers on your account access the included Call Pack minutes, when you add a Call Pack to get access to our volume discount call rates.
Calls in excess of, or without a call pack are $0.10/minute to Australian Landlines, or $0.18/minute to Australian Mobiles.

Need more than 1,000 minutes, or spending more than $150/month with your current provider?
Call us on 1300 883 805 to discuss a tailored plan specific to your traffic profile and volumes.

Please ensure you review our:
Critical Information Summary
Additional Miscellaneous Fees and Charges
All pricing is in $AUD and excludes GST.

Moves, Adds/Setup and Changes for each number

What do Moves/Adds or Changes cost ?

Portal changes that are initiated and completely finalised by the customers represetaive online are at no additional charge.

Simple changes initiated or finalised over the telephone are $14.95 per change.  Complex changes are an additional $11 per change.

What Moves/Adds or Changes are Simple or Complex?

Remember that where possible we want to enable you to make your own changes through our portal, but some moves, changes or additions due to their complexity can’t be made in our online portal and need to be made by our customer care team.  We try and keep our prices low by allowing you to self service and unfortunatly we need to charge when our team need are involved.

To keep things easy all moves, adds or changes per number are classified by us as Simple, except those that we will warn you otherwise.

What about Bulk Changes?

If you ask us to change significant numbers of services to the same configuration at the one time then we may provide you with a Bulk Simple or Bulk Complex Change rate.    Please contact us with the change that is required and we will provide a speedy quote by email before commencing the work as we cannot provide the rate after the work is initiated.

Other Administration Fees

TypeFee
Direct Debit Dishonour Fee$12
Late Payment Fee$15
Port-Out per number (Within 12 months of activation)$40, otherwise free after 12 months.
Service re-connection after suspension or cancellation$25.95
After Business Hours Work$60 plus $15 per 15 minutes or part thereof.
Forensic Call Investigation$60 plus $15 per 15 minutes or part thereof per incident.

All fees displayed are ex-gst.